As a user of the Website you will be asked to provide us with personal data or personal information, such as your name, date of birth, address, email address, telephone number and payment details, for example during the registration process, the purchase process or when interacting with our Customer Service. We will use the data you provide to process your order. All information provided by you will be treated securely and strictly in accordance with the applicable data protection regulations.
Any further transmission of this data will not take place, with exception of certain cases, where the transmission of the identity documents to companies, which are assigned to either validate your customer data or to the insurance of your Winnings, is necessary.
Collection and transmission of information: With the Google +1 button you can publish information worldwide. Through the Google +1 button you and other users receive personalized content from Google and our partners. Google stores both the information that you have given a +1 for content as well as the information about the page you viewed when you clicked +1. Your +1-clicks may appear in combination with your profile name and your photo in Google services, such as search results or your Google profile. Google records information about your +1-activities to improve Google’s services for you and others. To use the Google +1 button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name can also substitute any other name that you used when sharing content via your Google account. The identity of your Google profile can be shown to users who know your email address or other identifying information about you.
Usage of the collected information: In addition to the above defined usage the information you provide will be used in accordance with the applicable Google privacy policies. Google may publish aggregated statistics about the users’ +1-activities or transmit this information to third parties, such as publishers, advertisers or linked websites.
It is entirely at your discretion, how you allow us to use your personal data to advertise products and services.
Newsletter: We will send you newsletters in relation to products and services that we think may be of interest to you. Each message contains information on how to unsubscribe from our newsletters – you may manage your notification settings from your player account, and revoke your consent at any time.
Please note that we may send you important emails concerning (amongst other things) your use of the Website, offered products and services, updates on technical issues or matters arising from compliance with our legal or regulatory duties (system generated emails) such as confirmations of registration, confirmations of order, or winnings notifications. The system generated emails are an integral part of the Website and its services, and cannot be opted-out of, until and unless your Player Account has been cancelled or terminated. All emails will be sent to the address you have provided us. Please ensure that the email address we hold for you is kept up-to-date and that you have full access to it. If you change email address, then you must inform us of the new address using your Player Account.
We take appropriate technical and organisational measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. All relevant security measures to protect the relevant database are constantly monitored. However, we are only liable for breaches of security in cases of gross negligence and only in accordance with the restrictions provided in the Terms and Conditions.
We ask you to keep your Player name, your Player Account number and your password in a safe location. You are responsible for all activities implemented on your Player Account.
During your online transactions your personal data will be transmitted encrypted at all times. SSL technology enables automatic encryption (scrambling) of all data processed via our Website. Your data, including credit card and payment details, are converted to a code which can only be decoded using the secret key or a password. Your browser shows the security of a website by displaying the “padlock” or “key” icon in the lower frame of the browser window. In case your browser is configured accordingly, a warning will be shown at the first visit of our Website. This shows you that your data will be secure and protected on our Website.
Transmission of data
We will retain your personal data only as long as is necessary for providing products and services, or as required by applicable law. We will not transmit or disclose your personal data to third parties, except in the cases described above, in the context of a joint venture, in relation to a forecast or actual sale or other transfer of the entire business or parts of the business or if we are compelled to do so by law, or receive a valid, legally compliant request by a law enforcement or governmental authority.
Provision of data to regulatory and law enforcement agencies
Luckyballs.com is committed to the enforcement of fraud and money laundering legislation and to compliance with the terms and conditions of our licence. If we have reasonable grounds to believe that fraud or money laundering or any other offence is being committed or at risk being committed by you or by other persons through use of your Player Account, we may, at our sole discretion, provide the relevant regulator or authorised law enforcement agency with your personal data, to the extent that it relates to the commission of an offence under the UK Gambling Act 2005 or any other applicable legislation or code of practice, including an offence resulting from a breach of a licence condition or a code provision having the effect of a licence condition or which we suspect may lead the regulator to make an order to void any Bet which you have placed.
If you have any other questions about the handling or protection of your personal data please contact our Customer Service. A written enquiry should be addressed by email to [email protected] or by using our contact form.